Description

Award winning communications specialist with over 12 years of experience leading internal communications, employee engagement, learning & development, and diversity & inclusion across both regional and global landscapes, I bring a deep understanding of how to connect people to purpose, drive cultural alignment, and elevate organisational performance.

Throughout my career, I have developed and executed communication strategies across multiple countries, working across diverse cultures and stakeholder groups. I have led complex engagement initiatives, designed and delivered leadership and development programmes, and built inclusive communications that resonate across language, role, and geography. I have also played a key role in shaping and activating organisational values, supporting change communications, and delivering campaigns that inspire, inform, and align teams.

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Kärcher
Regional Head Internal Communications - Nordics
RETAIL (LARGE RETAILERS)
June 2022 - Today (3 years and 11 months)
Banbury, United Kingdom
Developed and executed the internal and corporate communications strategy across the Nordic region (Denmark, Sweden, Norway, and Finland), aligning regional efforts with global brand and messaging guidelines.
• Acted as a strategic partner to HR and senior leadership, enhancing employee engagement, culture initiatives, and organizational change communication.
• Led all internal communication channels including newsletters, intranet, digital signage, and leadership updates to ensure consistent, transparent, and culturally relevant messaging.
• Localized and activated global corporate campaigns across sustainability, innovation, and brand reputation, ensuring resonance with Nordic audiences.
• Supported executive communication, town halls, and employee events—amplifying leadership visibility and promoting alignment with Kärcher’s mission and values.
• Managed crisis communication preparedness and messaging during organizational changes and sensitive situations.
• Promoted Kärcher’s CSR and ESG efforts internally through compelling storytelling, employee involvement, and regional case studies.

Key Deliverables:
• Strategic communication calendar for the Nordic region.
• Monthly internal newsletters and intranet content.
• Leadership communication toolkits and scripts for internal events.
• Communication KPIs and feedback mechanisms (e.g. pulse surveys, engagement metrics).
• CSR and ESG communication reports localised for internal audiences.
Video editing Internal communication Communication strategy
ChilternRailway
Head of Employee Engagement
TRANSPORTATION
February 2013 - November 2020 (7 years and 9 months)
London, United Kingdom
Developed and led the employee engagement strategy across Chiltern Railways and contributed to global initiatives within the wider Arriva Group, covering 11 countries across Europe.
• Directed the Learning & Development function, designing and delivering impactful leadership programmes, skills training, and digital learning experiences aligned to business and people strategies.
• Led Diversity, Equity & Inclusion (DE&I) strategy—driving awareness, inclusive leadership, colleague networks, and measurable action plans across the business.
• Championed internal engagement campaigns aligned with group-wide strategic priorities such as culture, wellbeing, values, ESG, and employer branding.
• Collaborated cross-functionally with HR, Communications, and senior leadership to drive engagement, retention, and performance across a multi-site, multi-lingual workforce.
• Acted as strategic partner to Arriva’s central Group Communications team to localise and implement global engagement and culture campaigns across European markets.
• Led engagement measurement (e.g. employee surveys, pulse checks), analysing insights and turning feedback into targeted, high-impact actions.

Key Deliverables:
• Group-wide L&D and leadership development programmes tailored to local needs.
• DE&I roadmap with KPIs, colleague networks, and inclusion training.
• End-to-end management of global employee engagement campaigns in 11 countries.
• Annual employee survey reporting and insight dashboards for execs.
• Local activation of group values, purpose, and wellbeing initiatives.
Employee survey employee engagement Communication strategy