About Pete
English
Native or bilingual
Experience
- Telefónica Germany GmbHIT Project ManagerE-COMMERCEApril 2024 - March 2025 (11 months)responsible for overseeing the development of new 5G mobile products for the mobile commerce portal of Telefónica in Germany. This included designing and developing the 5G mobile commerce portal website and implementing a new customer care and billing application for the portal. The project's scope was to create a user-friendly portal and a reliable billing system for Telefónica customers.• • Collaborated with the technical architect and the business to define requirements for a new customer care and billing application for the mobile-commerce portal. Worked with the in-house development team to design the new cloud portal.• • Ran design workshops with the product owner to define business requirements for the Salesforce CRM platform.• • Successfully oversaw the transfer of old and outdated data from the data centres to the Salesforce cloud.• • Overseeing the tracking of statuses, project deliverables and milestones on the change project.
- Janssen Pharmaceutica,IT Project ManagerFebruary 2023 - March 2024 (1 year and 1 month)High Wycombe, UKresponsible for managing the development of new research and development (R&D) vaccines and pharmaceutical products. This includes managing the analytical development of small molecules at our High Wycombe laboratories. My role involves coordinating cross-functional teams, ensuring regulatory compliance, and driving innovation to enhance product efficacy and safety.• • The project also involved centralising laboratories into the new High Wycombe laboratory for clinical studies, regulatory submissions, and post-approval studies.• • The facility at High Wycombe was brand-new, so all the processes being developed were new. I worked with the scientists to map the new clinical studies processes.• • The development of clinical trial processes to improve access to clinical trial research and to accelerate the development of new treatments.• • Defined the quality processes for allowing scientists to request access to NHS patients' trial information.• • Overseeing the tracking of project statuses and project deliverables at Janssen Pharmaceuticals.
- DWP,IT Project ManagerJanuary 2022 - January 2023 (1 year)Blackpool, UKmanaged the Salesforce transformation project for Work and Pensions. This project involved replacing the old system with Salesforce. The new Salesforce processes delivered improve service and provide more flexible ways of working, and the DWP were able to respond faster to requests for information on pensions and work-related opportunities• • During the Salesforce implementation phase, we optimised the IT service delivery model to develop new services within DWP and re-platform current applications into Salesforce.• • Collaborated with the business owners to determine Salesforce interface design requirements.• • Identifying potential risks, issues, and barriers to the successful adoption of change.• • Managing and reporting on Project risks, issues, and actions (RAID) for the Salesforce implementation.
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Education
- B.Sc. Business AdministrationNewcastle University1983B.Sc. Business Administration
- ISEB Diploma in Analysis and DesignSouthampton University2003ISEB Diploma in Analysis and Design