- RCE-ConsultancyEcommerce ConsultantDecember 2019 - Today (5 years and 1 month)Cambridge, UKE-Commerce specialist within the luxury goods industries. My current portfolio consists of Antique and luxury Furniture dealers. Areas of expertise; SEO and Analytics Social Media Advertising Marketplace / Website Listing uploads and updates
- 1STDIBS.COMStrategic Partner Operations Manager *made redundant*May 2019 - December 2019 (7 months)Made redundant from this company. Provided high touch points within the sales leadership, in conjunction with the Partner Management and Business Development teams. Coordinated sales efforts with an existing and new pipeline. Prepared and managed pipeline, proposals & contracts from prospect to close. Thoroughly prepared sales leadership for internal and external meetings using comprehensive analytics and data sets. Hosted sales meetings and provided in-depth follow-up plans and action points to close a sale.
- 1STDIBS.COMTeam Lead, International Dealer Relations at 1stdibs.comJuly 2017 - May 2019 (1 year and 10 months)- Building brand awareness and fostering strategic partnerships with luxury Fashion and Furniture sellers, new and existing.- Working with Engineering teams to provide feedback and assist with implementing collaborative product features onto the site.- Successfully exceeding KPI targets and driving growth online.- Managing a team of 5 Account Managers.- Providing encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.- Assisting management with hiring processes and new team member training.- Answering team member questions, resolving team member escalations and oversees team member work for quality and guideline compliance.
- Bachelor's degree, Fashion/Apparel DesignUniversity of Leeds2013Bachelor's degree, Fashion/Apparel Design
- Triple distinction Btec National Diploman in Fashion and Clothing, FashionStamford College2010Triple distinction Btec National Diploman in Fashion and Clothing, Fashion