About Redouane
Product Owner with over 5 years of experience supporting and analyzing business operations. I have a proven track record in e-commerce, IT consulting and digital transformation industry. I am conscientious, strong communicator and committed to simplifying complex business problems.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- RAJAProduct OwnerE-COMMERCEJanuary 2019 - Today (7 years and 5 months)London, UKTransform customer experiences through technology by developing RAJA’s website• Analyze client’s business requirements and processes through document analysis, interviews and workshops• Define actionable user stories & acceptance criteria for an Agile squad of 10 members: 5 back-end developers, 1 front-end developer, 1 BA, 2 QA, 1 Scrum Master and 1 UI/UX• Manage and prioritize the backlog in accordance with the roadmap• Participate to all Scrum ceremonies: daily, sprint planning, backlog grooming and retrospective• Oversee product development stages from idea towards MVP and commercial launch• Work closely with analytics team to identify customer journey pain points• Apply a Design Thinking approach to define personas and customer journey from discovery to subscription• Work closely with other PMs to craft and prioritize portfolio roadmap, align on the vision• Conduct change management with 17 RAJA’s subsidiaries in Europe
- Le groupe la PosteProduct OwnerPUBLIC SECTORJanuary 2018 - December 2018 (11 months)Paris, France• Elicit requirements, document and groom user stories in the product backlog to construct concepts to tackle both technical and functional business needs• Led workshops and project implementations thereby keeping various departments aligned• Perform and manage stakeholder interviews across sales, marketing, product and operations teams for seamless collaboration• Plan product roadmap, conduct daily standup and communicate team’s progress for on-time deliverables• Design and maintain IT process models (waterfall to agile) resulting in successful digital transformations leading to 50% optimization in performance for insurance customer• Participate in meetings with product manager and designers and performed A/B testing to optimize end-user interface (UI) and user experience (UX)
- Crédit Agricole AssurancesBusiness AnalystNovember 2016 - December 2017 (1 year and 1 month)Paris, France
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Education
- Master's degree, InsuranceEnass2011Master's degree, Insurance
Certifications
- Certified Associate in Project Management (CAPM)®Project Management Institute2017