About Sonia
< Please note that I won't work or accept any payment outside the platform Malt >
I can offer you : Exceptional English-to-French translation and thorough proofreading services due to the unique combination of linguistic expertise and professional experience. With my bilingual proficiency, industry-specific knowledge, and client-focused skills, I can deliver translations that are not only accurate but also strategically aligned with my clients’ objectives.
About me :
Native French, living in the UK since 2020, worked for 15 years in Switzerland, I can ensure accurate, natural, and culturally nuanced translations, critical for high-quality work.
- Specialised Industry Knowledge : My extensive experience in luxury (jewellery, watchmaking), banking, healthcare insurance, equips me to handle specialised terminology with precision. Whether translating marketing materials, financial documents, insurance policies, novels, websites, my background ensures contextually accurate translations.
- Proven Communication Skills : My roles in customer service, sales, and call center supervision demonstrate exceptional written and verbal communication. This translates into clear, professional, and client-focused translations.
- Attention to Detail and Administrative Expertise : My experience in a Swiss bank, invoicing, and policy editing highlights my meticulousness, ensuring error-free translations.
- Multicultural and Commercial Insight : My work with high-end Swiss watch brands and international clients gives me a deep understanding of cross-cultural communication, enabling translations that resonate with diverse audiences.
- Reliability and Professionalism : My track record as a motivated, hard-working person and sales manager showcases my ability to meet deadlines, manage projects, and deliver consistent quality.
English
Native or bilingual
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Helsana Versicherungen AGCall center supervisor and advisorBANKING AND INSURANCESeptember 2016 - August 2020 (4 years)Lausanne, SwitzerlandSupervisor : Hire, train, coach, manage and motivate the team of call center agents Outbound Calls : Promote products and services. Acquisition, retention and winback customers.Helping the brokers department: Editing contracts and policies.
- Crédit Agricole SuisseFINANCIAL ADVISORBANKING AND INSURANCEJune 2010 - June 2015 (5 years and 1 month)Geneva, SwitzerlandMortgages: Sales and administrative documents.Customer Management and Development: Sales and promotion of banking products and services.Community management.
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Education
- Baccalauréat Lettres et LanguesLycée Jean Giraudoux, Chateauroux France1992Literature and Languages studies
- DEUG Langues Étrangères AppliquéesUniversité d'Orléans, France1995Literature and Languages studies