Description

Hi I'm Sophie a UX/UI Designer based in Oxfordshire!

I have 10+ years of experience in leadership and customer experience and 3 years experience specifically in digital user design.

I have experience working with clients bringing their app idea to life, end to end. In addition to CEO's I have also worked alongside project managers, graphic designers, and developers. I have used Figma to create my designs which I have developed from wireframes and flow diagrams, through to high fidelity prototypes. I have carried out competitive research prior to all projects, created user personas and user statments to best understand the users needs and frustrations. I also created all UI assets including iconography in Figma which I included in my Style Guide hand off.

Please check out my Instagram or Dribble for examples of my work:

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

The Bushcraft Company Ltd
Customer Service & Systems Manager
October 2022 - Today (3 years and 8 months)
Abingdon, UK
The Bushcraft Company Ltd
Customer Services Manager
April 2020 - December 2022 (2 years and 8 months)
Abingdon, UK
Managing a customer service team of 2 Conducting performance reviews & setting measurable goals Utilising Salesforce Lightening to manage work flow and enhance the user experience Ensuring all customer queries and paperwork are complete Promoting team success and positive team dynamics
ClockWize Ltd
Freelance Designer
February 2022 - Today (4 years and 4 months)
1809 E 11th St, Tulsa, OK 74104, USA
Full app design, UX and UI, Logo design Allowing carers to log their activities with residents Includes a native mobile app and web app Management reporting via the web app Following my design process Currently working through low fidelity wireframes