About Sophie
English
Native or bilingual
Experience
- The Bushcraft Company LtdCustomer Service & Systems ManagerOctober 2022 - Today (3 years and 8 months)Abingdon, UK
- The Bushcraft Company LtdCustomer Services ManagerApril 2020 - December 2022 (2 years and 8 months)Abingdon, UKManaging a customer service team of 2 Conducting performance reviews & setting measurable goals Utilising Salesforce Lightening to manage work flow and enhance the user experience Ensuring all customer queries and paperwork are complete Promoting team success and positive team dynamics
- ClockWize LtdFreelance DesignerFebruary 2022 - Today (4 years and 4 months)1809 E 11th St, Tulsa, OK 74104, USAFull app design, UX and UI, Logo design Allowing carers to log their activities with residents Includes a native mobile app and web app Management reporting via the web app Following my design process Currently working through low fidelity wireframes
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Education
- HND, Media MakeupSwindon College2013HND, Media Makeup