Description

I am a versatile technical consultant with over a decade of experience spanning telecoms, engineering, and home IT. My career began in the Royal Navy, where I developed strong leadership and technical skills under high-pressure conditions, and evolved through key roles such as Operations Manager at Openreach. I have a deep understanding of fibre and copper network projects, jointing operations, and technical maintenance—combined with hands-on experience troubleshooting IT systems in residential and commercial settings. I excel at managing complex projects, streamlining processes, and building positive, efficient teams. Now, I leverage my background to provide strategic, results-driven consulting services that drive innovation and ensure operational excellence in telecom, engineering, and home IT solutions.

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

openreach
Engineer and Network Delivery Operations Manager
November 2014 - February 2024 (9 years and 3 months)
• Leads a team of engineers, managing all aspects of day to day running of the team and changing the working environment to a positive, higher performing one.
• Drives efficiency and quality within the team to ensure Openreach meets its commitments without compromising on safety and within a budget.
• Experienced in copper and fibre networks, liaising with 3rd party contractors, working with allocators and project teams.
• Member of Future Leader program including initiating a business innovation project.
• Working knowledge of eWoks, CSS, WFMT, PiPeR, WMLive and GeoHub.
Chichester Harbour Conservancy
Patrol Officer
May 2012 - November 2014 (2 years and 6 months)
Chichester, England, United Kingdom
• Carried out patrols on Chichester Harbour enforcing by-laws.
• Took part in multi-agency rescues (Coastguard, Police, Fire and Customs) in difficult situations.
• Helped members of public by providing clear guidance in stressful environments.
London Helicopter Centres
Avionic Engineer
January 2012 - January 2013 (1 year)
Redhill, UK
• Avionic servicing of a variety of rotary aircraft in accordance European Aviation Safety Agency
• Carried out modifications to above named helicopters as per manufacture's instructions to value of up to £150k.
• Investigated faults, identified solutions and carried out rectification within pressurised environment.