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Emily Frances Knox

Social Media Strategy Consultant

Can work in or around London

  • 51.509648
  • -0.099076
  • Suggested rate £348 / day
  • Experience 7+ years
  • Response rate 100%
  • Response time 1 hour
Propose a project The project will begin once you accept Emily Frances's quote.

This freelancer will be available again on 26/10/2023

Until 26/10/2023

Propose a project The project will begin once you accept Emily Frances's quote.

Location and workplace preferences

London, England, United Kingdom
Can work onsite in your office in
  • around London and 50km


Freelancer code of conduct signed
Read the Malt code of conduct

Verified email



  • English

    Native or bilingual


Skills (12)

Emily Frances in a few words

I am an award-winning social media strategist with over 14 years of digital content experience.

I have worked in private consultancy, created a social media offering from scratch at an award-winning creative digital agency, and headed up the social media and editorial departments at multiple leading creative agencies.

I am passionate about creating best practice social and digital content which drives action and gets results.


I am a social media obsessive and a trendspotter who understands the human motivations behind how and why people use the web, and how brands can benefit. I have experience working with big and small brands in the B2C and B2B space, and leading agency teams to achieve client objectives.


Clients I've worked on include WWF International, Costa Coffee, Compare the Market, O2, easyJet, P&O Cruises, Ferrero, Unilever (Dove, Surf, Radox, Hellmann's), Sony Mobile


Tug Agency

Head of Social & Content

Shoreditch, London, England, United Kingdom

January 2017 - Today (6 years and 1 month)


Editorial Director

London, UK

February 2016 - January 2017 (11 months)

(Maternity leave cover contract.) VCCP Kin is a content agency specialising in the creation, production and distribution of content. Clients: easyJet, O2, Compare The Market, Kia, More Than, Nationwide, Coors Light, DNRC, Dockers, Avon

HeyHuman Agency

Head of Conversation

London, UK

October 2013 - February 2016 (2 years and 4 months)

HeyHuman is a creative agency, building brands that are celebrated and shared by people. Human brands. We focus on behaviours – the behaviours of people and the behaviours of brands themselves. We believe successful human brands connect in this world of complexity through embracing the human behaviours needed to thrive today. We help people seek, connect, share, feel and purchase through our expertise in Content, Mobile, Social, Live and Shopper. We find new ways to connect People and Brands in perfect partnership – to create indispensable Human Brands that consistently outperform in their behaviours and ambition. Responsibilities:
• Building, developing & leading Billington Cartmell's social media department and offering.
• Driving best practice for social media strategy & implementation.
• Leading community management team.
• Working alongside planning, client service & creative teams; reporting to Board Level.
• Agency evangelist for social media. Clients:
• Sony Mobile, Unilever (Peperami, Cornetto, Carte D'Or, Dove, Pot Noodle, Surf, Domestos, Cif), Mondelez (Tassimo, Wrigley, Airwaves), Sennheiser.


Social Media Strategist

Sydney NSW, Australia

August 2010 - October 2013 (3 years and 2 months)

Responsibilities: (Client-facing) Social media strategy, channel planning, content strategy, community management, media strategy & management, copywriting. Clients include Unilever (Paddle Pop, Cup-a-Soup, OMO, Surf Laundry, Continental), Ferrero Australia, George Weston Foods (Tip Top, Burgen, Abbott's Village Bakery), Merlin Entertainments, Tourism Tropical North Queensland, Vibe Hotels. Responsibilities: (Internal) Business development (pitches, social media product creation (tech R&D) & social media department process development), marketing (PR, social media marketing, speaker events), internal communications. Managing Deepend's social channels.


Blog writer, researcher, receptionist

March 2008 - July 2010 (2 years and 4 months)